In-clinic and remote learning

BTE new system training – in your clinic or remote 0834

All new BTE systems come with training courses to help your clinic get the most out of your equipment. Your BTE representative will install the new system and provide basic instructions in your clinic.

After the installation, your staff are invited to our training facility in Hanover, Maryland for a two-day, in-person training course. We still offer virtual-only training for your staff – use this form to schedule your virtual training.

Now open for in-person training!

Our two-day, in-person training is now open for all US-based BTE customers. We paused during the COVID-19 pandemic and used that time to renovate our classroom. See below for detailed information about in-person training.

What's included
System training for two staff members
Most meals and hotel shuttle*
Continued virtual support
General training
Two-day training
Live demonstrations
Interactive practice
Certificate of completion
Customized sessions
How to provide specialized services
Unique populations
Functional testing (FCE)
Hand therapy
Athletic training
Stroke / neuro
Other topics as requested

Our location
7455 New Ridge Road, Hanover, MD 21076
Local airport
Baltimore-Washington International (BWI)
Flight details
Do not book flights until you receive confirmation from BTE. We recommend arriving at BWI the night before training. Return flights should leave at 6pm or later on the second day.
Element Arundel Mills – 7522 Teague Road, Hanover, MD 21076
Shuttle provided to and from airport, hotel, and training.

Catered lunch provided during training. Complimentary dinner at local Baltimore restaurant on first night.
BTE covers one hotel room for two nights under the first year warranty. The hotel rooms are double occupancy, so most facilities send two colleagues who can room together. Additional rooms will be booked at the customer’s expense.

Available training courses

  • PrimusRS – April 11-12, 2024. Register by March 28.
  • Simulator II  – April 25-26, 2024. Register by April 11. 

Register Now

Don’t see your system? Use this form to request training.

Announcement for new customers

We will waive the $495 registration fee for all United States customers who purchased a system between January 2020 – January 2023.

Continued Training

Schedule additional sessions to train new staff, refresh your knowledge, or even expand your services with new applications. Use this form or call 800.331.8845 to schedule your training.


Advanced Evaluation Courses

We offer advanced courses that explore applications beyond the basic training for EvalTech and Prism. Participants must be licensed / registered / certified clinical professionals and must pass a competency test with 85% or higher. These tests ensure a baseline knowledge of the systems needed to proceed.