Patient Engagement

Why would a patient or referrer choose your clinic over your closest competitor? What’s your clinic’s competitive advantage, and how are you capitalizing on that? If you don’t know the answers to those questions, you now have a starting point to grow your clinic.

There are a few common contributors to slow patient progress, and you can prevent them. With careful investigation, you can get the patient back on track for a full recovery.

More and more patients are being discharged home after only one session with a PT or OT. Here's what you need to conduct a quick but concentrated therapy session in order to provide patients with the assessment and training they need.

When dealing with an injury, people most often look to their family first for support. The presence of family or friends can improve patient outcomes at any stage in rehab.

Many patients who are assigned to physical therapy have little to no background in athletics or, in some cases, even exercise. In order to build a positive relationship with the patient, you need to establish your role as a guide with trust and open communication.

Animal Assisted Therapy is a growing trend in rehab therapy clinics with research to support it. Therapy dogs can easy anxiety and improve patients' outcomes. Let's look at the history, benefits, safety, and research on therapy dogs in the clinic.

Prehab can reduce overall recovery time and cost, ease post-op complications and anxiety, and change discharge destination – and that’s just the patient benefits. For your clinic, prehab is a reimbursable revenue stream that encourages return visits to your clinic.

Gone are the days of just going to the clinic that’s closest to home. Consumers of healthcare are becoming more active buyers, just like consumers in general. They do their research before they pick a provider, and that research most often starts online.

I experienced this tragedy fifteen years ago, when one of my closest friends died in childbirth. Her death defied the statistics – she was a healthy, upper middle class woman and well-educated. It devastated me as a friend, but truly shocked me as a healthcare professional.

“BTE’s Primus increases revenue and pays for itself in short order." The PrimusRS allows the clinic to capitalize on higher-yielding CPT codes, and bill for more units. Aside from its earning potential, therapists and patients feel more engaged with the new equipment.

Therapeutic horseback riding, or equine therapy, provides clinical treatment in a barnyard setting. Patients engage in highly interactive and fun activities. Equine therapy can be used to treat a variety of diagnoses, both physical and behavioral.

Net Promoter Score (NPS) is an effective way to measure your patients’ satisfaction. It's easy to do, and helps predict your clinic's future growth.